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Press releases
2001
CRM Metrix™ featured at the American Marketing Association Attitude and Behavioral Marketing and Research Conference
CRM Metrix to speak at the CRM Metrics and Analytics conference in NY, 13-14th of August 2001: 'From CRM to Customer Experience Management: Integrating Customer Feedback Metrics in Your CRM System.
CRM Metrix to speak at the Esomar Annual Conference in Roma, September 2001: Beyond data gathering. Implications of CRM systems to market research.
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