SiteSurf™
 
SiteSurf is an industry leading application that facilitates real time, web-based usability testing without a download required on the part of the user. SiteSurf captures what users do, when they do it, and how they feel about doing it through a task-driven assessment architecture.
 
This essential customer experience management tool saves clients time and money while empowering them to deliver quality customer experiences that lead to increased sales and repeat visits. This strategic application can also be used to gather competitive intelligence by allowing study participants to surf competitive sites and report back on their experience quickly and easily.

Additionally, this flexible tool can be used to facilitate customer-driven comparisons between multiple site designs, advertising campaigns, copy testing or even interactive games. The result is empowering insight that communicates experiential, heuristic feedback.